What is Ooma?
Ooma provides free home phone service once you purchase our device for a one-time fee. Plug your high-speed Internet and existing home phone into Ooma and call anywhere in the U.S. for free. You pay only applicable taxes and fees. You'll enjoy clear, landline quality voice and bundled features like caller-ID, call-waiting and voicemail.
What do I need for the Ooma system to work?
All you need is a high-speed Internet connection (cable, DSL or fiber-optic) and a regular home phone.
Do I need to use a headset or use a special phone?
Ooma works with your existing corded or cordless home phones. Use your phone exactly like before - only now you don't have to worry about the bill!
Can I call anywhere in the U.S. for free?
Ooma allows you to make local and long-distance calls within all 50 states for free. A few exceptions apply: Ooma does not support 900 numbers and phone chat services. Directory assistance (411) calls will be charged to your prepaid calling account and cost $0.99 per call.
Do people I call need to own an Ooma for calls to be free?
Nope. Unlike some other services, Ooma lets you call anyone, at any number, anywhere in the U.S. without charge.
What about a phone number? How do people reach me?
When you register your Ooma device online, you will get to pick a new phone number in any area code in the U.S. (except Alaska).
Can I keep my current phone number?
In most cases, yes, Ooma can transfer (port) your existing phone number to Ooma. Normally there is a one-time processing fee of $39.99, but if you sign-up for an annual subscription to Ooma Premier ($119.99/yr), the portfing fee will be waived.
Please note that porting typically takes up to three weeks and you must keep your current phone service until the transfer is complete.
Do you support 911 calls?
Yes. Ooma provides E911 service where supported. We will collect your address when you register your Ooma device online, and send it to emergency response personnel when you dial 911. Since Ooma works over your Internet connection, you will need to call from a mobile phone if your Internet connection is down. If you're concerned about relying on your Internet for phone service, we've built the Ooma system to work with a landline back-up. In this case, your 911 calls will always be routed over your landline.
Do I need to leave my computer on to use Ooma?
No, Ooma is a standalone, low power, always-on device that works independently of your computer. This saves you from the hassle of installing anything on your computer and from having to leave your computer turned on to make and receive calls. That alone could save you up to $20 per month in energy costs!
Is the Ooma system difficult to install and operate?
Our patent-pending auto-configuration technology makes set-up as painless as possible. Most customers are up and dialing in less than 15 minutes. Using the Ooma system is even easier! Use your existing home phones just like always, only now you don't have to worry about a phone bill!
How does Ooma compare with other VoIP services?
Ooma is a standalone device that does not require a computer. There is no software to install and no need for a headset. Ooma replaces your current phone service and delivers clear, landline quality calling over your existing phone and high-speed Internet connection. Ooma will make your phone bill a thing of the past and save you hundreds of dollars per year over other phone/VoIP services.
Is there a maximum amount of minutes per month?
Like all other "unlimited services" such as cell phone data plans and other VoIP services, we do have a limit of 5000 minutes per month (for outbound calling only) that we can enforce on a case by case basis in the event that a subscriber is clearly abusing the service (i.e. call centers, commercial purposes, etc.). We have never terminated a customer that has used the service for residential purposes.
Can I use the Ooma system internationally?
The Ooma system can be used anywhere there is a high-speed Internet connection. Regardless of where you use it, calls to the U.S. will be free and calls outside the U.S. will be subject to low-cost international rates. If you plan to use the device overseas, be sure to use a phone that meets U.S. standards, and be aware that the power supply that comes with the Ooma is built for U.S. power specifications. Also, if you choose to install and use the Ooma system outside the U.S., you'll be solely responsible for compliance with international laws and subject to all associated fees, taxes, tariffs, and legal penalties.
Ooma Telo: $249.00
Ooma Telo Handset: $59.00
Once you purchase the Ooma Telo, all calls to the U.S. won’t cost you a dime and international calling is ridiculously cheap. Ooma pays the taxes for the first year, but after that, you just pay an annual recovery fee of $11.75 to help cover some government-mandated fees. Also, we can professionally install your new Ooma system for only $65 (standard installation). If your home requires a more advanced installation (ie. connecting to demarcation box, etc.), we will provide you with a free in-home site-survey for an exact price quote. Additional parts and wire, if needed, will be an extra charge as well.
Get Your Ooma Telo System Today!
Order Toll-Free: 1-800-203-8390
Local Customers Call: (435) 673-6313
Ooma Telo Features:
> Free, unlimited calling to any phone number in the U.S.
> Caller ID and Call Waiting.
> Hear voicemail messages, check call logs and control your preferences online.
> Get crisp, acoustic performance of a landline.
> Works with your existing corded or cordless phone, no PC or headset required.
> Can be a standalone cordless phone system supporting up to 4 Ooma Telo Handsets.
> DECT 6.0 Support for Ooma Telo Handsets.
> Get a new number for most U.S. calling areas.
> The option to keep your existing phone number for a one-time charge of only $39.99.
> Enhanced 911 service.
> Flexibility to keep a backup landline for power and internet outages.
> Low-cost international rates at just pennies per minute.
> Call another Ooma customer anywhere in the world for free.
> Easy setup. Most customers are making calls in about 15 minutes.
> Auto-updating firmware.
> Extendable one-year warranty.
> Get a 60-day free trial of Ooma Premier so you can test drive all the enhanced calling features!
